It is rare to find a household with it’s own Human Resources Department. The good news is that HWS services go far beyond payroll and include many aspects of household HR functions. We’ve been helping clients understand the big picture of being a household employer since 1993 and are happy to do the same for you. Our free consultations up front and on-going support mean that you can hire with confidence knowing all the right boxes are checked.
Our friendly staff is available to help with all things household HR including:
Before You Hire
Just getting started can be daunting and the importance of pre-planning cannot be overstated. We pack a lot of information into our free consultations so they are often a good place to start. We can help you understand the full scope of your needs and the skill set needed in a caregiver, talk through budgeting topics complete with wage and tax scenarios, give you an overview of the federal and state laws that apply to you as a household employer, and even help with thinking through interview questions for when you find promising candidates. If you don’t have time to search for candidates, we have a nationwide network of placement agency partners that are ready to help you find the right hire. We have also created some free resource documents like our Guide To Household Payroll and State Tip Sheets for you to download and reference as needed.
Preparing to/Making an Offer
Once you have your final candidate you want to make sure the hiring process goes smoothly. You’ll want a formal offer letter along with a work agreement outlining all the details of the job. We can help you craft an attractive compensation package that keeps to your budget and make sure you are covered by all the right (and/or required) insurance policies. HWS can also facilitate the background screening of your selected candidate, insuring your due diligence on this important hire for your family. The first step of enrolling in our services includes all the legal set up needed from both the employer and employee perspective, we even supply all the needed forms to properly on-board your new employee.
On-going Support
Our clients and their employees enjoy the peace of mind that comes with having a dedicated payroll and tax compliance partner. While the root of our service is financial, we strive to continually provide value to our clients. We monitor employment laws across the country so you’ll know of a change before it happens and can make any changes that might be needed. Our flexible communication options mean you can easily make changes to payroll, we can even talk with your employee to make sure they understand their wages and legal responsibilities. Building a solid relationship with your employee is essential for a happy and productive employment relationship, and we’re happy to help in that process in anyway we can. Household employment, by nature, is not forever. We’re also here and ready to help when an employment relationship comes to an end.
We guarantee the work we do so if a client receives a tax notice related to your payroll all you need to do is send it to us. If the notice was caused by our mistake we’ll cover any penalties and interest levied.
This article covers just some of the topics we can discuss and manage for you. Our white-glove service has been enjoyed by thousands of clients nationwide and we pride ourselves on making it easy to be a household employer.
If you’d like to research household HR topics more yourself we have a wealth of knowledge on our Blog and in our Knowledge Center. We are also happy to talk with you on the phone about your specific situation!
Give us a call at 1-877-899-3004 M-F 8:30am to 7:00pm eastern for a free consultation.
